City of Pearland Help Desk

Your computer account will automatically lock itself out after 3 bad password attempts within any City application or computer. (TrakiT, Email, New World, ...

The iCompass (Civic Web) website is managed by the City Secretary office. If you're having trouble logging in please, or need an account, ...

Fill out a SAR (System Access Request) and submit it using our Helpdesk Portal You can find the form here: https://helpdesk.pearlandtx.gov/support/cat...

All New World Access Requests require a SAR Form to be filled out. Access is managed by John McCarter in the Finance Department. You can locate that f...

If you have a user seeing the above message when attempting to log into Litmos have them contact HR and verify that they have an account or that the...