FAQ

Default solution folder, feel free to edit or delete it.

Account Lockout Information & Password Resets
Your computer account will automatically lock itself out after 3 bad password attempts within any City application or computer. (TrakiT, Email, New World, ...
Thu, Jun 28, 2018 3:45 PM
iCompass Account Support
The iCompass (Civic Web) website is managed by the City Secretary office. If you're having trouble logging in please, or need an account, ...
Tue, Jun 26, 2018 10:02 AM
New Hire Procedure
Fill out a SAR (System Access Request) and submit it using our Helpdesk Portal You can find the form here: https://helpdesk.pearlandtx.gov/support/cat...
Thu, Jun 28, 2018 9:28 AM