You can reset your voicemail PIN right inside the Webex User Hub! Follow these simple steps to enable this feature and regain access quickly.


Step 1: Log in to Webex User Hub 🔐


Step 2: Go to Your Voicemail Settings 🎙️

  • Click Settings on the left-hand side.

  • Select Calling from the top menu.

  • Click on Voicemail in the sub-menu.


Step 3: Reset Your PIN 🔁

  • Look for the button labeled “Reset voicemail PIN.”

  • Enter your new voicemail PIN.

  • Confirm the new PIN.

  • Click Save to apply the changes.



Step 4: Test the New PIN! 🎉

  • Call your voicemail box from your desk phone.

  • Enter your new PIN when prompted.


If you’re able to log in — you’re all set! ✅


If you experience any issues or need support, please contact the IT Support Specialist team by:

  • Emailing IT HelpDesk

  • Visiting the HelpDesk portal to submit a ticket

  • Calling us directly at x1800 for urgent questions or concerns